All products are covered by our 60 Day Guarantee — you have 60 days from the date of your purchase to try out your items. If you are unsatisfied for any reason, you may return and be refunded for your items, minus a 20% restocking fee per item. 

To file a return under the 60 Day Guarantee, please complete the Return Form in its entirety. The refund, less 20% restocking fees, will be applied directly back to your original form of payment once the items are received at our warehouse. Please allow 2-5 business days for the credit to appear on your statement. All contents from original packaging must be included in the return. Any missing items will delay the refund process.

Return Form - Click Here

We are happy to offer a warranty on all of our products. Please visit our Warranty Policy page for information on the warranties offered by ISLE.

Warranty Policy - Click Here

If your paddle board is damaged in shipping, do not worry, we will make sure to take care of this for you right away. Please visit our Shipping Damage Policy for more information and to file a shipping damage claim. Once you have filed a claim, we will review the claim, process an exchange, and respond within 1-2 business days.

Shipping Policy - Click Here

We are happy to take care of return shipping for you. ISLE will cover the cost and set up the shipment. Simply submit a Return Claim, and our Customer Service Team will provide you with prepaid return shipping instructions. However, there is a 20% restocking fee applied to all 60 Day Returns.

Return Form - Click Here

We do not offer board exchanges. If you would like to return your board within 60 days of your original purchase, we are happy to do this for you. Please fill out the 60 Day Return Form, once your item is returned you will receive a refund less a 20% restocking fee.  You may place a new order at any time, and we will get the product shipped out immediately.

Return Form - Click Here